Episode 1 of my SXSW 2008 videoblog

Anastasia Goldstein’s panel of 7 teens. From the Q&As it appears that each teen has different ways of using technology. All are on MySpace and a few are on Facebook. They don’t like complicated websites with lots of ads. Blonde teen paid $1000 for her LG phone with $2 ringtones and a 500 text messages…

I caught most of the Bloggies / Weblog Awards ceremony. Of the two Singapore blogs that were nominated, It’s Raining Noodles won best Teen Blog again. Alas, Popagandhi lost out to the Tokyo Girl Down Under. And Arseblog won BEST SPORTS BLOG!!!! GO GUNNERS!!!!!!!!!!!!!!!!!!!!!!!!! I have to post this really quick as my laptop battery’s…

My Dell laptop, which had lots of security software and firewalls installed, still somehow managed to get hacked when I connected to wireless this morning. I tried to log in to a more reliable source but when that got rebooted, my laptop automatically switched to the next available network which was called ‘Free public wifi’….

Need I say it? I’m making my plans for SXSW 2008, in what seems to have become an annual pilgrimage. Sure, the crowds are getting bigger and more impersonal, but I’ve also made some friends there and I look forward to seeing them again. However, this time I want to do something different. I want…

Official synopsis on Customer Service is the New Marketing Panelists (from left to right) Thor Muller   Managing Dir,   Satisfaction Unlimited (moderator) Tony Hsieh   CEO,   Zappos.com Nick Wilder   Principal,   30 Boxes Heather Champ   Community Mgr,   Flickr Summary: If customers like you, they could be your best advocates. Don’t always try to maximise the bottomline. Hsieh: If…

By Robert Hoekman Jr. Rob takes us through examples of unfriendly user applications and demonstrates how to get around it. One example is having a character limit without a counter tool. twitter for instance now uses colour as well to warn users (in red) that they’re running out of space. Each design should be customised…