Switching to a Mac has been a bittersweet experience so far.
- I love my crisp wide-screen display – how all connections are consolidated into one cable which I plug into my G5, which is neat.
- The G5 is so quiet, you hardly realise it’s on.
- Mac-compatible hardware and software programs are really easy to set up and uninstall. I’m still not used to dumping an application in the Trash folder – it’s almost surreal.
- My computer talks to me.
- Everything looks so good, dammit… what more can I say?
- The rest of the world hasn’t quite caught up yet. Meaning that I can’t access some applications and services properly.
My case in point today is the Citibank (Singapore) website. When I use their recommended browser for OS X, which happens to be Netscape 7, I can’t get past the login page due to some silly Applet not loading. I tried every other browser in my collection (Internet Explorer, Firefox, Camino, Opera) and none of them were able to get past the login page. All have Java enabled. The Mac Operating system already has Java installed. Am I missing out on something here?
I did have more success with Safari, which lets me do everything except view my statements in PDF form. Since I decided to go paperless a long time ago, being able to download my statements this way is of great importance to me.
Citibank has in fact been encouraging customers to switch from paper to electronic statements. I hope they respond to the technical support request I filed, with a working solution.